| IBM Support Matrix |
Maintenance |
Adhoc Engineering |
| 24x7 |
12x5x4 |
9x5xNBD |
Installation |
Configuration |
T&M |
eServer P5 Models |
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| 9110-510 |
p5-510 IBM eServer System |
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| 9111-520 |
p5-520 IBM eServer System |
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| 9113-550 |
p5-550 IBM eServer System |
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| 9117-570 |
p5-570 IBM eServer System |
Call |
Call |
Call |
Call |
Call |
Call |
| 9118-575 |
p5-575 IBM eServer System |
Call |
Call |
Call |
Call |
Call |
Call |
| 9119-59x |
p5-590, p5-595 IBM eServer System |
Call |
Call |
Call |
Call |
Call |
Call |
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System P5 Models |
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| 7037-A50 |
System P5-185 |
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| 9115-505 |
System P5-505 |
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| 9110-51A |
System P5-510 |
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| 9131-52A |
System P5-520 |
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| 9133-55A |
System P5-550 |
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pSeries (P4) High-End AIX Servers |
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| 7017-S85 |
IBM p680 |
Call |
Call |
Call |
Call |
Call |
Call |
| 7040-681 |
IBM p690 |
Call |
Call |
Call |
Call |
Call |
Call |
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pSeries (P4) Mid-Level Models |
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| 7038-6M2 |
p Series 650 |
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| 7039-651 |
p Series 655 |
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| 7026-6xx |
p Series 660 Models 6H0, 6H1, 6M1 |
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| 7040-671 |
p Series 670 |
Call |
Call |
Call |
Call |
Call |
Call |
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pSeries (P4) Entry-Level Models |
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| 7029-6x3 |
eServer p615 Models 6C3, 6E3 |
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| 7025-6Fx |
eServer p620 Models 6F0, 6F1 |
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| 7026-6x4 |
eServer p630 Models 6C4, 6E4 |
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| 7026-B80 |
eServer p640 |
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RS6000 Enterprise Servers |
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| 7017-Sxx |
IBM 7017 Models S70, S7A, S80 |
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| 7015-Rx0 |
IBM 7015 Models R10, R24, R30, R40, R50 |
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RS6000 7024, 7025 & 7026 Servers |
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| 7024-Ex0 |
IBM 7024 Models E20, E30 |
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| 7025-Fx0 |
IBM 7025 Models F30, F40, F50, F80 |
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| 7026-Hx0 |
IBM 7026 Models H10, H50, H70, H80 |
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| 7026-M80 |
IBM 7026 Model |
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RS6000 7009, 7010 & 7013 Servers |
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| 7009-Cx0 |
IBM 7009 Models C10, C20 |
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| 7013-5x0 |
IBM 7013 Models 520, 530, 550, 560, 570, 590 |
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| 7013-5xH |
IBM 7013 Models 52H, 58H, 59H |
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| 7013-J30 |
IBM 7013 Model |
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| RS6000 Workstations |
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| 7043-xx0 |
43P-140, 150, 240, 260 Workstations |
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| 7046-B50 |
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| 7006-4xx |
RS6000 41T, 42T 41W 42W |
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| 7012-3xx |
RS6000 320, 32H, 340, 350, 360, 380 |
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| 7012-37x |
RS6000 370, 37T |
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| 7012-39x |
RS6000 39H, 397 |
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| 7012-Gx0 |
RS6000 G30, G40 |
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| 7030-3xT |
RS6000 3BT, 3CT |
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IBM FAStT TotalStorage Models |
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| 3542-1RU |
FAStT 200 |
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| 3552-1RU |
FAStT 300 |
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| 1722-6xU |
TotalStorage DS4300 |
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| 1742-1RU |
TotalStorage DS4400 |
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| 1742-90U |
TotalStorage DS4500 |
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IBM FAStT Storage Expansion Units |
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| 1740-1RU |
IBM FAStT Exp 1740 |
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| 1740-710 |
IBM FAStT Exp 1740 |
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| 3531-1XRM |
IBM FAStT Exp 3531 Models 1RU, 2RU |
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| 3560-1RU |
IBM FAStT Exp 3560 |
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IBM ESS Shark Storage |
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2105-F20 |
2105-F20 Shark Storage |
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| 2105-750 |
2105-750 Storage Array |
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| 2105-800 |
2105-800 Shark Storage |
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IBM Tape Drives |
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| 3570 |
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| 3580 |
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| 3590 |
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| 3590e |
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| 3592 |
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| 7205 |
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| 7206 |
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| 7207 |
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| 7208 |
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| 7212 |
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| 3582 |
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| 3583 |
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| 3584 |
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| 3590 |
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IBM TotalStorage Tape Autoloaders |
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| 3575 |
Tape Autoloader |
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| 3581 |
Tape Autoloader |
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| 7332 |
4MM Autoloader |
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| 7334 |
Standalone Library |
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| 7337 |
DLT Tape Autoloader |
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